Privacy Policy

Introduction

At Care Transportation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle delivery and transport services or visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote for our services
• Book a vehicle transport or delivery
• Contact us via email, phone, or our website
• Subscribe to our newsletter or updates

This information may include:

• Name and contact information (email address, phone number, postal address)
• Vehicle information (make, model, registration)
• Pickup and delivery locations
• Payment information (processed securely through our payment providers)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our vehicle transport services
• Process your bookings and payments
• Communicate with you about your transport requests and bookings
• Send you updates, quotes, and service-related information
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, insurance providers)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.